WHEREAS, the Seattle Municipal Code, Section 3.14.750, requires the Seattle Office of Housing to submit an annual work program to the City Council for approval; and;

WHEREAS, the Seattle Office of Housing has prepared a work program for 2009 and submitted it to the City Council; NOW, THEREFORE,

BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SEATTLE, THE MAYOR CONCURRING, THAT:

The City Council establishes the work program attached hereto as Attachment A for the Seattle Office of Housing for the year 2009.

Adopted by the City Council the ____ day of ____________________, 2009, and signed by me in open session in authentication of its adoption this________ day of ______________________, 2009. _________________________________ President ___________of the City Council

THE MAYOR CONCURRING: _________________________________ Gregory J. Nickels, Mayor

Filed by me this ____ day of ________________________, 2009. ____________________________________ City Clerk

Attachment A: Office of Housing 2009 Strategy Work Program

January 5, 2009 Version #1a

ATTACHMENT A:

OFFICE OF HOUSING 2009 STRATEGIC WORK PROGRAM

January 13, 2009

MISSION: THE SEATTLE OFFICE OF HOUSING BUILDS STRONG AND HEALTHY COMMUNITIES AND INCREASES OPPORTUNITIES FOR PEOPLE OF ALL INCOME LEVELS TO LIVE IN OUR CITY.PRIORITY

#1: INVESTING IN PRODUCTION AND PRESERVATION OF AFFORDABLE HOUSING

A. Funding for Affordable Rental Housing

2009 Work plan item Milestones Staff (Lead in bold) Timeline Status

Allocate funds Prepare NOFA capital application Bill, Debbie, Tom, through Fall, Spring materials for publishing and web site, Gretchen NOFA hold briefing Coordinate combined countywide supportive Bill, Debbie, Lending housing NOFA with 5-8 sources including staff Spring & county, United Way, ARCH, CEH funds Fall NOFA Leverage funds for homeless housing from Rounds County sources Debbie, Lending staff Integrate updated asset management information into NOFA underwriting process Cindy, Asset Mgmt staff Review approximately 25 applications in Spring & Fall funding rounds, including RAHP and Seattle CTED applications Debbie, Lending staff, Recommend funding awards to Credit Asset Mgmt staff Committee and Director June and Announce awards with media and community Debbie, Lending staff January event Julie, Gretchen, Debbie

Produce production Expand and update Multi Family database Tom, Jerry, Debbie, Q1 reports to track Cindy, Dave income/ Build new reports for Ten Year Plan goals Debbie, Bill Q1 affordability/other Clarify method of documenting bridge loans Debbie, Denise, Gregg 2002 Levy, Ten Year in accounting system. Plan, bridge loan, Scope changes needed to track incentive incentive programs, program projects and pipeline-MFTE and Rick, Laura, Debbie Ongoing and all OH fund Incentive Zoning source requirements

Transaction work on Process monthly disbursements for approx. Debbie, Dan, Tom, Ongoing funded and existing 15 prior year funded projects Quinnie, Lindsay projects legal Prepare legal documents and complete legal closings, refinances, closings for 10 projects subordinations, Maintain priority schedule for legal dept. amendments, work-outs to meet closing deadlines and work internally to prioritize closings

Administer site Review applications Debbie As needed acquisition program Work with Impact Capital, Enterprise for potential Foundation and other organizations to affordable housing facilitate site acquisition projects

Administer Wage Rate Convene pre-construction meetings Debbie, Tom, Dan, Q2 policy in conjunction Conduct site visits Quinnie, Lindsay, Brenda with DEA Evaluate implementation (DEA)

Promote and monitor Assess WMBE utilization semi-annually Debbie, Lending staff Q1 WMBE utilization Develop new monthly report for DEA

Monitor and advocate Participate in HDC LIHTC affinity group & Bill, Debbie for changes in WSHFC continue to work with WSHFC on LIHTC tax credit and policies tax-exempt bond allocation policies

Leverage State and Participate on King County Debbie, Lending staff King County 2060/RAHP Inter-jurisdictional Working Group capital and operating Recommend appropriate projects to KC for Debbie, Lending staff, funds for Seattle capital and operating funding to secure Cindy, Sandi housing projects full sub-regional share for Seattle projects

Leverage and maximize Participate on monthly Impact Capital Loan Debbie Ongoing resources, and & Investment Committee advocate for Seattle Participate on monthly Impact Capital Debbie projects King/Pierce County Credit Committee Prepare project review materials and Debbie, Lending staff participate in Spring & Fall State CTED NOFA Review Comm. Debbie, Bill Attend Quarterly State Housing Trust Fund Policy Advisory Team meetings Debbie, Bill, Participate on other review committees such as Washington Families Fund, McKinney, Countywide Supportive Housing NOFA or HSD RFPs where appropriate

TDR/Bonus Technical assistance to DPD staff, Laura, Debbie, Lending Ongoing Transactions commercial developers, and nonprofit Staff housing developers Draft and execute Bonus Covenants and TDR Laura Agreements as needed Draft TDR Bank legislation as needed Laura Complete underwriting for TDR sending Lending Staff sites and recipients of bonus funds * TDR/Bonus recordkeeping/database Jerry, Laura, Dave

B. OH Affordable Rental Housing Portfolio-ensuring city funded projects remain sustainable

2009 Work plan item Milestones Staff (Lead in bold) Timeline Status

Asset management of * Monitor projects in loan portfolio for Cindy, Clare, Sandi, Ongoing City rental housing contract compliance Joanne investment. * Track occupancy rates Q1 Ongoing monitoring of * Renew MOU with WSHFC Ongoing 250 projects in OH * Coordinate project site visits, loan portfolio with inspections and intervention activities attention to projects with co-funders to reduce OH staff hours demonstrating risk. * Assess project performance and provide Partner with State performance letters to property owners. Q4 CTED, King County, Identify performance issues through WSHFC and other project summary report agencies to continue * Organize and update database with Q4 streamlining information from annual reports and share monitoring activities with stakeholders Pilot * Partner with CTED and WSHFC to launch 2009 web-based annual reporting system * Participate in Public Funder Monitoring Coordination Taskforce and provide Cindy Ongoing training to property owners and managers * Participate in McKinney APR review committee Q2 * Partner with HDC to develop "dashboard" tool to assess operating performance * Provide 2008 Asset Management Report Cindy Q3

MacArthur Window of If approved by MacArthur, implement joint Adrienne, Bill, Cindy, Opportunity Grant effort with CTED and Impact Capital to Debbie, Asset Mgmt staff preserve affordable housing: Develop portfolio and recapitalization plans Update underwriting policies and strategies Collaborate in launching statewide (web-based) data collection system Provide financial resources for nonprofits to develop capital needs assessments on individual projects Deliver best-practices information and tools to housing providers

Bonus project Transfer monitoring function and contract Cindy, Asset Mgmt staff, Q3 monitoring of information to Asset Management Unit Laura affordability Maintain system of monitoring projects for requirements compliance Incorporate data into database, build reports and track compliance

Implement incentives Assess replacement reserves as part of Cindy, Bill, Asset Mgmt Q3 and policy to project performance reviews staff increase reserve Promote policy options to encourage owners levels in OH funded to make stronger reserve deposits Cindy, Asset Mgmt staff projects Amend contracts as appropriate consistent with policy and guidelines Cindy, Asset Mgmt staff

Assessment and Collaborate to develop work-out options Cindy, Debbie, Asset Mgmt As needed Intervention, and implementation Staff, Lending Staff, transfers and Update intervention strategies and Bill work-out of troubled policies for transfers, refinancing, and projects troubled projects Facilitate workouts and change of ownership of projects as needed

Emergency Management Work with City Emergency Management Joanne , Julie Housing Strategy officials to create housing plan as part of emergency preparedness strategy

C. Sustainability

2009 Work plan item Milestones Staff (Lead in bold) Timeline Status

Promote sustainable Market conservation programs Joanne, Cindy Ongoing buildings through Refer MF OH portfolio or newly NOFA-funded Cindy, Joanne, Debbie, education & marketing MF buildings to HomeWise WZ John, Lending & Asset available resources. Mgmt staff Promote sustainable building program and Ongoing assist newly funded projects in achieving Cindy, Joanne (Evergreen) sustainable building plans and report results Ongoing Coordinate design charrettes between City dept reps and development team to achieve "sustainable design" elements in OH-funded projects Ongoing Participate in PAT Subcommittee for Joanne, Cindy Evergreen to assure that the standard is workable for Seattle projects

Provide Utilize streamlined mail-in WZ application John, Maria, Theresa Ongoing weatherization (WZ) process John, Maria Ongoing services to low Utilize MOSC Emergency Rate Assistance and income renters / SCL referrals and income certification for Rehab Specialists, John, Ongoing homeowners / low WZ Maria income multi-family Contract WZ services for 700 units by year Q2 buildings end John, Bryan, HomeWise Q1 Implement new contracting procedures for staff single-family WZ Rehab Specialists, John Q1 Implement field testing program for lead paint John, HomeWise staff Q3 Explore oil heat fuel switching policy and seek approval from WZ funders, if needed John, HomeWise staff Q2 Align and market HomeWise Program with Seattle Climate Action Now program John, Bryan Draft updated HomeWise policies and Q1 procedures manual to reflect new WA State WZ specifications and current OH practices Bryan, Jerry, Dave Develop WZ database

Implement program Develop HomeWise staffing, staff roles and John, Bill, Julie, Ongoing change to target responsibilities to increase marketing, Gretchen HomeWise services to outreach and intake in the Southeast the Southeast. Seattle communities Ongoing Continue cooperative Continue marketing and tracking projects John, Julie, Maria focus w/KCHA on White in White Center area w/ KCHA cooperative Center effort

PRIORITY #2: INVESTING IN HOUSING LINKED WITH SUPPORTIVE SERVICES FOR PEOPLE WHO ARE HOMELESS OR HAVE SPECIAL NEEDS A. Funding for Supportive Housing Projects

2009 Work plan item Milestones Staff (Lead in bold) Timeline Status

Gates Foundation Work with Gates Foundation, United Way, Adrienne Q1-Q3 Homeless Family King County and other partners on new Initiative Gates/UWKC family housing initiative.

Continue and enhance Work with providers to increase Housing Bill, Debbie Ongoing countywide combined First projects in Seattle homeless funding Provide staff leadership for supportive Bill, Debbie coordination housing public funder group including county service agencies and housing sources Bill, Debbie Implement new funding to expand "housing first" projects for chronically homeless and other high need populations in joint initiative with United Way and King County Debbie, Bill Work to improve alignment and coordination Q1 of housing and services funding, including with Human Services/Vets Levy, 2163 and new mental health sales tax

Promote supportive Facilitate training sessions and Bill, Debbie Ongoing housing and partnerships on employment of homeless employment best people practices Provide input on funding decisions and project service design to expand options for chronically homeless people

Advance the Work with Gates Foundation, UWKC, King Adrienne, Bill Ongoing public-private County and other partners on new Washington Families Gates/UWKC Family Homeless Initiative Fund, which provides Participate in the steering committee Maureen Ongoing multi-year services advising Building Changes on program funding for housing development and implementation serving homeless Assist with coordination with local Debbie Q1-Q2 families with initiatives, including OH funding and children evaluations program Maureen, Debbie Ongoing Work with Building Changes, the WLIHA, Homeless Coalition and Housing Authorities to maintain and increase the funding during the 2009 legislative session

Ten Year Plan Participate on Families, Single Adults, Maureen, Debbie, Cindy, Committee Youth, Interagency Council, Legislative, Bill, Adrienne, Julie Participation and Communications Committees

Jail Diversion and Work with Corporation for Supportive Adrienne, Bill, Quinnie, Ongoing Re-Entry Housing, HSD, Municipal Court and County Debbie to identify housing options to complement other efforts to reduce the need for jail beds, particularly for mentally-ill and disabled homeless people

Systems Change Fresh Start-how to access existing housing Adrienne stock Maureen Coordinated Intake and Referral Bill, Debbie Coordinated Funding

B. OH Supportive Housing Portfolio-ensuring sustainability of existing units

2009 Work plan item Milestones Staff (Lead in bold) Timeline Status

Provide annual Continue administration of 1986, 1995 and Cindy, Sandi Ongoing operating support to 2002 O&M programs projects serving low Review and approve Quarterly payment Sandi, Cindy, Bill Q1-Q4 income and special requests for approx. 50 annual subsidy needs requests, and renew contracts for 2009. Generate summary information, as available, on service cost levels Q3 Evaluate the availability and risks of Cindy, Bill Section 8 operating subsidies

Leverage 2060 state Refer appropriate projects to KC and CTED Cindy, Asset Mgmt staff, Ongoing and county O&M funds for 2060 operating subsidy Lending staff for Seattle housing Work to better utilize existing housing Debbie, Lending staff, projects stock by leveraging services funding and Cindy, Asset Mgmt staff operating subsidies to convert units including Section 8, 2060 buy down, or other sources Debbie Participate on KC 2060 O&M Work group and CTED PAT subcommittee Cindy Coordinate project reviews with other funders

PRIORITY #3: INCREASING HOMEOWNERSHIP OPPORTUNITIES FOR FIRST-TIME BUYERS AND ASSISTING LOW-INCOME HOMEOWNERS A. Homebuyer Assistance

2009 Work plan item Milestones Staff (Lead in bold) Timeline Status

Allocate Program Budget and allocate homeownership funds on Mark, Sandy W Q1, Q3 Funds an as needed basis to facilitate loan closings Mark Ongoing Apply to WSHFC for House Key Plus Seattle Funds Support development of HomeSight Pontadera Amy, Mark Ongoing Project at Dearborn Hiawatha Support development of LIHI Dearborn Mark Ongoing Commons at Dearborn Hiawatha

Market City Homebuyer Update OH Web Site monthly Mark, Sandy W, Gretchen Ongoing Programs Develop new homeownership outreach Mark, Julie Ongoing materials

Develop Home Work with local employers, WA State Mark, Maureen Ongoing Ownership Programs Housing Finance Commission, and State Legislature to create Employer Assisted Housing Legislation Mark Ongoing Support and modify as necessary Foreclosure Prevention Program to provide stabilization loans to low-income Mark Q1, Q2 homeowners facing default Pursue additional state and/or federal funds for foreclosure prevention and counseling

Support Homebuyer Execute and administer the Homebuyer Mark Q1 Education and Education and Counseling Contract with Counseling Services HomeSight by 2/28

Process Home Purchase Process individual closing transactions Mark, Sandy W Ongoing Closings for approximately 60 units in current projects by year end Ongoing Work with OH Finance to develop and Mark, Sandy W implement Loan Servicing Database

Manage Homebuyer Loan Process loan subordination/refinance Mark, Sandy W Ongoing Portfolio requests and loan pay-off reconveyances by year end Mark, Sandy W Ongoing Monitor OH Portfolio for compliance with loan terms and loan payments; modify loan notes as necessary

12th Avenue * Work with selected partners to redevelop Mark, Amy Q1-Q4 12th Ave site

B. Assistance for Low Income Homeowners

2009 Work plan item Milestones Staff (Lead in bold) Timeline Status

Minor home repair Administer contract for 2009 minor home Bryan Ongoing repairs on 688 homes. Conduct annual on-site and desk-monitoring review of program

Provide Continue to administer rehab loans to Rehab Specialists, Paula Ongoing rehabilitation loans low-income homeowners W to low income Continue to monitor results of mail-in Ongoing homeowners loan application process; adjust as needed John, Paula W

Implement program Modify HomeWise policies, practices, as John, , Bill Ongoing changes needed to needed John, , Bill Ongoing target HomeWise Rehab Continue to develop HomeWise staffing, loan program to the staff roles and responsibilities regarding Southeast. marketing, outreach and intake in the Julie, John, Gretchen Ongoing Continue cooperative Southeast focus w/ KCHA on Continue updating and translation of Ongoing White Center marketing materials for HomeWise Program Julie, John, Maria as needed Continue marketing and tracking program projects in White Center area

Revise and implement Continue identifying and utilizing Julie Ongoing new HomeWise marketing opportunities in other city marketing strategy department publications (City Light mailers, SHA mailers, MOSC newsletter, DON public outreach) Julie, John, Maria Ongoing Develop and implement public outreach John, Gretchen, Maria Ongoing strategies Maintain contact with neighborhood centers John, Julie Ongoing Periodically invite press to completing or recently completed noteworthy project John, Julie, Gretchen Ongoing Develop stronger public identity and branding for HomeWise Program John, Julie, Maria Increase outreach and services to non-English speaking communities and clients

PRIORITY #4: STRATEGIC PLANNING / PROGRAM DEVELOPMENT: EMPHASIZE SUPPORT FOR NEIGHBORHOOD REVITALIZATION AND COMMUNITY DEVELOPMENT

2009 Work plan item Milestones Staff (Lead in bold) Timeline Status

Housing Levy Renewal Review issues and status regularly with Adrienne, Bill, Maureen, Q1, Q2 Mayor and Senior Staff Rick, Debbie, Mark, Review issues and status regularly with Cindy, Gregg, John, City Councilmembers and staff Julie, Laura, Jess, Update relevant housing needs data; additional OH staff as conduct analysis and incorporate into needed reports/processes Create and staff Citizens Advisory Committee-prepare discussion and outcome materials Complete and transmit Mayor's formal Levy recommendations to City Council Present recommendations to Council/prepare background materials

Workforce Housing Complete work as needed on Ordinance Adrienne, Rick, Laura, Q1 Incentive--Incentive creating new code section Julie Zoning Assist DPD in developing land use Ongoing legislation: multifamily zones, Northgate, South Downtown, South Lake Union, Southeast Ongoing Assist DPD with contract rezone processes that link to incentive zoning provisions

Neighborhood Planning Participate on IDT to coordinate NP Amy, Rick Ongoing efforts Work with neighborhoods and City staff on housing issues/elements Address housing issues that arise during the planning processes

Consolidated Plan: * Update housing needs data; update Laura, Rick, Gregg, Ongoing 2010 strategies and policies sections additional OH staff as * Update Table of Proposed Projects for needed 2010 * Draft consistency letters as requested Participate in 2009 Substantial Amendment

County wide Work with SHA, King County to Bill, Adrienne Ongoing affordable housing explore/develop an affordable housing search engine search engine that can be applied/used county wide

2008 CAPER Report Prepare OH section on accomplishments and Debbie, Laura, Rick Q2 transmit to HSD

Mid-Year and Annual Prepare Levy Annual Report covering all OH Maureen, Debbie, Cindy, Q1 Housing Levy Reports funding; review with HLOC and submit to Tom, Julie Council Prepare required mid-year Levy report, Maureen Q3 review with HLOC and submit to Council Prepare additional, detailed Levy progress reports and program evaluations as Maureen Ongoing requested by the HLOC to perform its oversight function

King County Provide 2008 data to King County staff Laura Q3 Benchmarks Report

TDR and Bonus Facilitate use of programs by commercial Laura, Rick Ongoing Programs and market-rate housing developers Facilitate use of programs by affordable Laura, Debbie housing developers/owners Incorporate TDR and Bonus projects into Laura, Cindy, Jerry Asset Management function Administer the TDR Bank Program, including Laura negotiating with buyers of TDR that is within the TDR Bank Program---sale of TDR is subject to City Council approval Work with DON on Historic TDR Program Laura Work with DPD to create Director's Rule related to incentive zoning ordinance Laura, Rick Work with DPD to improve project review and tracking systems Laura

Seattle Homes Within Send new project apps/legislation to Amy, Rick Ongoing Reach--Multifamily Council Property Tax Process previously approved projects as Exemption required Amy, Cindy Continue to market program Incorporate MFTE projects into Asset Mgmt function

Southeast / Rainier Facilitate development of projects Debbie, Amy Ongoing Valley consistent with affordable housing objectives in SE Ongoing Continue marketing of first-time homebuyer assistance and HomeWise housing repair and weatherization assistance to low income homeowners in the Rainier Valley Assist DPD/DON with Neighborhood Planning efforts in Southeast

Support and Monitor Monitor approval process for Fort Lawton Mark, Adrienne Ongoing redevelopment of Fort redevelopment plan through HUD and DOD Lawton Work with Magnolia Community to keep them Mark, Adrienne, Julie Ongoing apprised of the redevelopment process Together with SHA, negotiate with DOD over disposition of property Mark, Adrienne Ongoing

Building 9 Work with LORIG Associates to determine Adrienne, Mark Q1, Q2 Redevelopment feasibility of redevelopment of Building 9 Work with DOD, Dept of Education, and Adrienne, Mark Q1, Q2 other federal departments on redevelopment process

Housing Levy Staff the Committee during 2009 Maureen Ongoing Oversight Committee

Comprehensive Plan Staff housing issues review Laura, Rick

South Lake Union Work with OPM/DPD to draft additional Code Rick, Laura Ongoing changes to promote affordable housing through TDR/Bonus provisions/create density bonus proposal-facilitate public benefits community discussion Work with SDOT on RFP re Maintenance Base Ongoing site utilizing SLU Funding

State Legislation * Develop Employer Assisted Housing, HEFT, Maureen, Mark, Adrienne Ongoing and incentive zoning legislation for consideration in 2009 session * Provide information to legislators and legislative staff, in coordination with OIR during the 2009 session * Participate on the Legislative Advocacy committee of CEH, assisting to develop and advance a King County and statewide homelessness agenda consistent with Seattle's adopted agenda * Participate on the board of the WLIHA and on legislative committees * Identify affordable housing and homeless initiatives to introduce and support in 2010 session for inclusion in the City legislative agenda * Continue to work with new partners on jointly supported legislation (PSRC, CLC, Futurewise)

Surplus Property Support construction on HomeSight Project Amy, Mark Ongoing Disposition Monitor lease agreement for 6th and Yesler

LIHI starts construction on Dearborn Parcel Transfer 12th Ave parcel to CHH

PRIORITY #5: Constantly improve our organization so that OH will be recognized as a model, high performing organization with a culture that promotes and rewards excellent performance

2009 Work plan item Milestones Staff (Lead in bold) Timeline Status

Provide comprehensive Develop, prepare and secure approval of Gregg, Dave, Denise, Q1-Q4 finance services to department operating and capital budgets, Glen, Anita OH staff and quarterly budget supplementals, from DOF, Mayor and Council Maintain financial controls, perform Gregg, Denise, Dave, Ongoing research and financial analysis to develop Glen, Anita policy, procedural or operational changes impacting the operating and capital budgets Gregg, Denise, Dave, Ongoing Develop and distribute monthly financial Anita, Glen status reports to management, City authorities and grantors of funds Dave, Gregg, Denise, Ongoing Administer and maintain the capital and Anita, Glen operating budgets; monitor federal and local allocation and collection of revenues, oversee the budget revision process, monitor expenditures and revenues Denise, Dave, Gregg, Ongoing to insure timely collections. Anita, Glen Maintain general ledger including accounts payables and receivables, payroll and loan servicing functions Gregg, Denise, Dave, Ongoing Collect, analyze, and interpret financial Anita, Glen data and other program information to Ongoing support the reportings on the status of Dave, Denise, Gregg, each grant Anita, Glen Ongoing Facilitate OH in meeting WMBE aspirational Denise, Dave, Gregg, goals in purchasing and vendor contracts Anita, Glen Maintain and reconcile subsidiary ledgers with Summit. Areas include but not limited to: IDIS, Loan Ledger, SFDB, MFDB

Loan Servicing Provide aging reports on a monthly basis, Glen, Anita Ongoing for the MF program Draft department wide loan servicing policies and procedures for the different programs Jerry, Gregg, Debbie, Ongoing Complete LSDB development data entry and Tom, Dan reconciliation to Loan Ledger for Single Family and Homebuyer loans John, Paula, Gregg Q2-Q3 Single Family Home Rehab Loans Mark, Gregg Q2-Q3 Homebuyer Program Cindy, Gregg Q2-Q3 Multifamily

Provide IT Continue to upgrade and maintain current Jerry, Gregg Ongoing application databases development services Assist with Summit budget module Jerry, Dave, Don Q2-Q3 to OH Staff Continue to refine reports in databases Jerry, Dave, Denise, Ongoing HomeWise database design Tom Ongoing Jerry, Gregg

Provide Comprehensive Provide a full range of City supported Don, Gregg Ongoing computer hardware and hardware and software applications to OH software support to staff Don, Gregg Ongoing OH staff Analyze, troubleshoot, resolve computer issues in a timely manner, and inform the users about the issue and advise them on how to address said issues, if appropriate Don, Gregg Ongoing Provide technical consultations, advice and services in all computer-related areas Don, Gregg Ongoing Continue to install, update, upgrade, configure fileserver, SQL Server and other equipment for efficiency Don, Gregg Ongoing Analyze user requirements and implement necessary system modifications, deploy new equipment and software, make system enhancements

Provide excellent * Manage front desk reception, phones, Ginny, Judy, Trinette Ongoing Administrative office cars, office support functions in a support and customer timely, courteous and professional manner service

Provide Comprehensive Manage the human resource function Jean Ongoing Human Resource including all employment and recruitments services and (approx 4 hiring processes per year), functions to OH staff labor relations (approx 5 formal issues per year), employee training, employee relations, employee records, personnel program development, orientation, performance management and related duties Jean Ongoing Provide expert analysis and guidance to managers and staff on human resource-related issues, including classification compensation and staffing issues (approx 5/yr), workers compensation issues/claims (approx 2/yr), and safety Jean Ongoing issues (approx 2 per year). Serve as the benefits liaison; accurately maintain all human resource and benefit Jean Ongoing records in CSS (approx 50 per year) Act as OH's liaison in all human resource Jean Ongoing functions Serve as OH lead for Citywide Race and Jean Ongoing Social Justice coordination team Serve as OH lead for emergency preparedness

Implement department Set agency strategic workplan each year OH everyone Q4 performance Each employee receives a performance establish management system evaluation at the end of the year next year's OH "Building Block" Awards recognize goals/plan outstanding performance

Communications issues Provide analysis, guidance and support to Julie, Gretchen Ongoing OH managers and staff on communications, media relations, marketing and publications issues Manage advertising/marketing budget and oversee advertising/outreach it is allocated to. Keep regular contact with target media to identify news coverage opportunities and press needs Work with Mayor's Office to prepare briefing materials for all housing-related events Work with partners to plan and hold public events Allocate marketing budget dollars and develop targeted advertising to raise Q3-Q4 awareness of OH programs Keep OH staff informed of housing news Q3-Q4 Track and respond to public information requests and housing-related public correspondence Create OH Intranet Create internal monthly OH electronic newsletter

OH 2008 Annual Report Produce and distribute Report Maureen, Julie, Feb Send PDF to HDC, constituents and key Gretchen, Cindy, March press Debbie, Mark E, Tom, Jerry

Website Annual review and daily monitoring of Gretchen, Julie, staff, Q2, with website to update and revise to articulate stakeholders, City Web ongoing current messages, compelling/logical Team maintenance look-and-feel, and new program information

Paper Reduction Implement and achieve goals under Paper OH Everyone Cuts paper reduction policy

Note: Deadlines listed in the 2009 Strategic Work Program are approximate and may change; deadlines and content of work program items that require City Council review may be adjusted following further discussion with Councilmembers or Council staff. Completion of specific activities listed may be subject to contingencies such as agreements from, or satisfaction of conditions by, other parties and the completion of environmental review and permit processes. This Program is not intended to designate any particular person, entity, or group who will or should be especially protected or benefited, or to confer any legal entitlements.

List of Acronyms

CDBG = Community Development Block Grant CDCC = Contractor Development & Competitiveness Center CDF = Rainier Valley Community Development Fund CHOC = Community Home Ownership Center CTED = Washington State Department of Community, Trade & Economic Development DHCP = Dynamic Host Configuration Protocol DNDA = Delridge Neighborhood Development Association DOF = Seattle Department of Finance DON = Seattle Department of Neighborhoods DPD = Seattle Department of Planning & Development EIS = Environmental Impact Statement HDC = Seattle/King County Housing Development Consortium HLOC = Housing Levy Oversight Committee HSD = Seattle Human Services Department HUD = U.S. Department of Housing & Urban Development ID = International District IDT = Interdepartmental Team KC = King County MF = Multifamily MFDB = Multifamily Database MOSC = Seattle Mayor's Office for Senior Citizens MOU = Memorandum of Understanding NHOP = Levy Neighborhood Housing Opportunity Program NOFA = Notice of Funding Availability O&M = Levy Operating & Maintenance Program OED = Seattle Office of Economic Development OH = Seattle Office of Housing OIR = Seattle Office of Intergovernmental Relations OPM = Seattle Office of Planning & Management PAT = Policy Advisory Team RFP = Request for Proposals RSN = Regional Support Network SFDB = Single Family Database SFI = Sound Families Initiative SHA = Seattle Housing Authority SLU = South Lake Union SPU = Seattle Public Utilities Department SQL = Structured Query Language TDR = Transferable Development Rights TOD = Transit Oriented Development WLIHA = Washington Low-Income Housing Alliance WMBE = Women/Minority Business Enterprise WSHFC = Washington State Housing Finance Commission WZ = Weatherization