WHEREAS, the Seattle Municipal Code, Section 3.14.750, requires the Seattle Office of Housing to submit an annual work program to the City Council for approval; and

WHEREAS, the Seattle Office of Housing has prepared a work program for 2007 and submitted it to the City Council; NOW, THEREFORE,

BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SEATTLE, THE MAYOR CONCURRING, THAT:

The City Council establishes the work program attached hereto as Attachment A for the Seattle Office of Housing for the year 2007.

Adopted by the City Council the ____ day of _________, 2007, and signed by me in open session in authentication of its adoption this _____ day of __________, 2007. _________________________________ President __________of the City Council

THE MAYOR CONCURRING: _________________________________ Gregory J. Nickels, Mayor

Filed by me this ____ day of _________, 2007. ____________________________________ City Clerk

December 6, 2006 Version #1a

OFFICE OF HOUSING

2007 STRATEGIC WORK PROGRAM

December 7, 2006 MISSION: THE SEATTLE OFFICE OF HOUSING BUILDS STRONG AND HEALTHY COMMUNITIES AND INCREASES OPPORTUNITIES FOR PEOPLE OF ALL INCOME LEVELS TO LIVE IN OUR CITY.

PRIORITY #1: INVESTING IN PRODUCTION AND PRESERVATION OF AFFORDABLE HOUSING

A. Funding for Affordable Rental Housing

2007 Work plan item Milestones Staff (Lead in bold) Timeline Status

Allocate funds Prepare NOFA capital application through Fall, Spring materials for publishing and web site, NOFA hold briefing Bill, Joanne L, Tom, Mid Jan Coordinate combined countywide supportive Gretchen housing NOFA with 5-8 sources including county, United Way, ARCH, CEH funds Spring & Leverage funds for Housing First veterans Joanne L, MF Lending Fall NOFA proposal from County Vets and Human staff Rounds services Levy Integrate updated asset management information into NOFA underwriting process Joanne L, MF Lending Review approximately 35 applications in staff, Cindy, Asset Mgmt Spring & Fall funding rounds, including Staff Sound Families, RAHP and Seattle CTED applications Joanne L, MF Lending Recommend funding awards of approx. $17 staff, Asset Mgmt staff June and million to Credit Committee and Director January Announce awards with media and community event LeAnne, Gretchen, Joanne L, Lending staff

Produce production Update MFDB Tom, Jerry, Joanne L, Q1 reports to track Build new reports for Ten Year Plan goals Cindy Rick, Amy and Q1 income/ Clarify method of documenting bridge loans Maureen, Denise, affordability/other in accounting system. Josephine 2002 Levy, Ten Year Plan, bridge loan, MFTE program, and all OH fund source requirements

Transaction work on Process monthly disbursements for approx. Dan, Tom, Jim M, Joanne Ongoing funded and existing 30 prior year funded projects L, Bill projects legal Prepare legal documents and complete legal closings, refinances, closings for 20 30 projects subordinations, Maintain priority schedule for legal dept. amendments, work-outs to meet closing deadlines and work internally to prioritize closings

Increase efforts to Work with Impact Capital and other Joanne L Ongoing facilitate site organizations to facilitate site acquisition for acquisition potential affordable Consider levy A&F Plan changes that will housing projects facilitate site acquisition

Implement Wage Rate Develop updated policy, boiler plate Tom, Joanne L, Dan, Jim Q2 policy, meet with documents, Borrower's Guide work with M, Cindy stakeholders, amend Law Dept, HDC and stakeholders to construction boiler strengthen enforcement and compliance plate materials and Borrower's Guide

Promote and monitor Assess WMBE utilization semi-annually Joanne L, Lending staff Q1 WMBE utilization

Monitor and advocate Participate in HDC LIHTC affinity group & Bill, Joanne L for changes in WSHFC continue to work with WSHFC on LIHTC tax credit and policies tax-exempt bond allocation policies

Leverage State and Participate on King County Joanne L, Lending staff King County 2060/RAHP Inter-jurisdictional Working Group capital and operating Recommend appropriate projects to KC for Joanne L, Lending staff, funds for Seattle capital and operating funding to secure Cindy, Earl housing projects full sub-regional share for Seattle projects

Leverage and maximize Participate on monthly Impact Capital Loan Joanne L Ongoing resources, and & Investment Committee advocate for Seattle Participate on monthly Impact Capital Joanne L projects King/Pierce County Credit Committee Participate in Spring & Fall State CTED Joanne L, Lending staff NOFA Review Committee & assist in project review & preparation of materials Attend Quarterly State Housing Trust Fund Joanne L Policy Advisory Team meetings Participate on Sound Families Review Committee & assist in organizational Joanne L, Lending staff financial review & preparation of materials Participate on other review committees Bill, Joanne L, Tina such as WFF, McKinney, Countywide Supportive Housing NOFA or HSD RFPs where appropriate

Monitor and promote Work with WLIHA and WSHFC to assess risk Bill, Dan acquisitions on and monitor status of at-risk tax credit expiring Section 8 projects. Monitor Opt-out notices for and LIHTC projects to Section 8 developments and seek financing preserve high-risk solutions for preservation. projects

TDR/Bonus Technical assistance to DPD staff, Laura Ongoing Transactions commercial developers, and nonprofit housing developers Laura Draft and execute Bonus Covenants and TDR Agreements as needed Laura Draft TDR Bank legislation as needed Lending Staff Complete underwriting for TDR sending sites and recipients of bonus funds

B. OH Affordable Rental Housing Portfolio-ensuring city funded projects remain sustainable

2007 Work plan item Milestones Staff (Lead in bold) Timeline Status

Asset management of * Monitor projects in loan portfolio for Cindy, Ron, Earl, Joanne Ongoing City rental housing contract compliance Q. investment. * Track occupancy rates Q1 Ongoing monitoring of * Renew MOU with WSHFC Ongoing 235 projects in OH * Coordinate project site visits, loan portfolio with inspections and intervention activities attention to projects with co-funders to reduce OH staff hours demonstrating risk. * Assess project performance and provide Q4 Partner with State performance letters to property owners. CTED, King County, Identify performance issues through WSHFC and other quarterly watch list Q4 agencies to continue * Organize and update database with streamlining information from annual reports and share Ongoing monitoring with stakeholders activities. * Participate in Public Funder Monitoring Coordination Taskforce and provide training to property owners and managers Q2 * Participate in McKinney APR review Cindy Q3 committee Cindy * Provide 2007 Asset Management Report

Zoning Code (1st Transfer monitoring function and contract Cindy, Laura Asset Mgmt Q3 Hill) Bonus project information to Asset Management Unit. Set staff monitoring of Up system of monitoring projects for affordability compliance. requirements Incorporate data into database, build reports and track compliance.

Create incentives and Assess replacement reserves as part of Cindy, Bill, Asset Mgmt Q3 policy to increase project performance reviews staff, Joanne L, Dan reserve levels inOH Based on 2006 stakeholder work group Q3 funded projects. input, develop policies and incentives to Update reserve increase replacement reserve levels in requirements for OH-funded projects. OH-funded projects

Assessment and Convene meetings as appropriate with Cindy, Bill, Asset Mgmt Ongoing Intervention, lending and asset management staff Staff, Joanne L, Lending transfers and Update intervention strategies and Staff work-out of troubled policies for transfers, refinancing, and projects troubled projects

Change project Facilitate workouts and transfers of Cindy, Bill, Asset Mgmt, Ongoing ownership where projects as needed and Lending staff owners request to Develop recommendations on a case by case terminate their basis consistent with guidelines agreements Update guidelines to be consistent with Review and approve preservation strategies and A&F Plan refinancing requests Prepare legal documents and close Lending staff transactions

Emergency Management Work with City Emergency Management Joanne Q Housing Strategy officials to create housing plan as part of emergency preparedness strategy

C. Sustainability

2007 Work plan item Milestones Staff (Lead in bold) Timeline Status

Promote sustainable Market conservation programs Joanne Q, Cindy Ongoing buildings through Refer MF OH portfolio or newly NOFA-funded Joanne Q, Joanne L, John education & marketing MF buildings to HomeWise WZ , Lending & Asset Mgmt Ongoing available resources. Promote SeaGreen program & assist newly staff Direct SeaGreen funded projects in achieving (SeaGreen) Cindy, Joanne Q. strategies to new sustainable building plans and report Ongoing developments; bring results other public resources to Coordinate design charrettes between City Joanne Q, Cindy Ongoing developers. dept reps and development team to achieve Reduce operating "sustainable design" elements in OH-funded costs in OH funded projects buildings and improve Monitor State CTED adaptation of housing quality Enterprise Green Communities standard to assure that the standard is workable for Seattle projects.

Provide Utilize streamlined mail-in application John,,Maria Ongoing weatherization grants process for WZ to low income renters Utilize MOSC Emergency Rate Assistance and John, Maria Ongoing / homeowners SCL referrals and income certification for WZ Rehab Specialists, John, Ongoing Contract WZ services for 850 units by end Paula Maria of year John, Bryan, HomeWise Ongoing Increase emphasis and spending on Health & staff Safety measures for all WZ clients

Implement program Modify HomeWise policies & practices to John, Ongoing changes needed to reflect new WA State WZ Specifications. target services to Develop HomeWise staffing, staff roles and John, Bill, LeAnne, Ongoing the Southeast responsibilities to increase marketing, Gretchen outreach & intake in the Southeast Continue marketing & tracking projects in Ongoing Continue cooperative White Center area w/ KCHA cooperative John, Leanne, Maria focus w/ KCHA on effort. White Center

PRIORITY #2: INVESTING IN HOUSING LINKED WITH SUPPORTIVE SERVICES FOR PEOPLE WHO ARE HOMELESS OR HAVE SPECIAL NEEDS A. Funding for Supportive Housing Projects

2007 Work plan item Milestones Staff (Lead in bold) Timeline Status

Facilitate Gates Implement Spring 2007 final Sound Families Alice Q1-Q3 Foundation funding round for 100 200 more units of housing for homeless families

Pursue opportunities Reach out to prospective grantees in the Alice Q1 and coordinate SF three counties and foster partnerships funding with 10 year between housing and service providers plan goals where Coordinate with AIDS Housing of Washington Ongoing possible. (AHW) and Corporation for Supportive Housing (CSH) to provide technical assistance to grantees and prospective grantees

Improve case Identify and contract with lead agency to Alice 1Q management services staff emerging "shared learning network" in Sound Families Build best practice learnings into Sound Ongoing housing Family application and technical assistance practice

Sound Families Plan wrap-up of Sound Families and Alice, Adrienne Q1 Wrap-up transition of any balance of funds to Washington Families Fund to new Gates Foundation homeless families initiative. Share evaluation findings with grantees, Alice partners, and broader public through conference presentations and outreach strategy

Expand inter-agency Work with providers to increase housing Bill, Tina, Joanne L Ongoing funding of first projects in Seattle service-enriched Provide staff leadership for supportive Tina, Joanne L housing housing public funder group including county service agencies and housing sources Adrienne, Bill, Rick Implement new funding to expand "housing first" projects for chronically homeless and other high need populations by leveraging Prop. 1 and other service and Joanne L capital dollars. Q1 Work to improve alignment and coordination of housing and services funding, including with Human Services/Vets Levy, 2163 and 2060 funds.

Implement Taking Carry out activities under Corporation for Tina, Bill Ongoing Health Care Home Supportive Housing grant, in conjunction Grant with AIDS Housing of Washington. Major areas of activity will include: Completion of baseline assessment and action plan on homeless employment. Facilitate training sessions on employment. Participation in development of state mental health housing plan to encourage housing-based services Provide input on funding decisions and project service design to expand options for chronically homeless people.

Advance the Participate in the steering committee Maureen, Alice Ongoing public-private advising AIDS Housing of Washington (AHW) Washington Families on program development and implementation Fund, which provides Participate in the Review Committee, Joanne L, Alice Q1-Q2 multi-year services evaluating applications for the 2007 funding for housing funding round Alice, Maureen Ongoing serving homeless Assist with coordination with local families with initiatives, including OH and Sound children Families funding, and supportive housing recommendations of the CEH Families Maureen Committee Q1-Q2 Provide information for the legislative briefings and hearings in support of Alice additional State funding in the 2007 Ongoing legislative session as needed Maureen Work with AHW to convene private foundations and encourage their Ongoing participation Work with the WLIHA, Homeless Coalition and Housing Authorities during the 2007 legislative session and to prepare for the 2008 session.

Ten Year Plan Provide staff support for CEH Families and Maureen, Tina, Joanne L Committee Single Adult committees Participation Participate on Families, Single Adults, Maureen, Tina, Joanne L, Youth, Resources IAC, Legislative, and Cindy, Bill, Adrienne, Communications Committees Alice, LeAnne

Systems Change Fresh Start how to access existing Adrienne, Maureen housing stock Seek funding for on-line vacancy/application for low-income housing Shift from shelter to housing model Employment Coordinated Intake and Referral Coordinated Funding

B. OH Supportive Housing Portfolio-ensuring sustainability of existing units

2007 Work plan item Milestones Staff (Lead in bold) Timeline Status

Provide annual Continue administration of 1986, 1995 and Earl, Cindy Ongoing operating support to 2002 O&M programs projects serving low Review and approve Q payment requests for Earl, Cindy, Bill 4Q income and special approx. 50 annual subsidy requests, and needs renew contracts for 2007. Generate summary information, as available, on Spring service cost levels Joanne L, Lending staff, and Fall Recommend new 2002 Levy O&M awards or Cindy Asset Management NOFA Section 8 in lieu of O&M staff Evaluate the availability and risks of Section 8 operating subsidies Cindy, Bill

Leverage 2060 state Refer appropriate projects to KC and CTED Cindy, Asset Management & Ongoing and county O&M funds for 2060 operating subsidy Lending staff for Seattle housing Work to better utilize existing housing Joanne L, Lending staff, projects stock by leveraging services funding and Cindy, Asset Management operating subsidies to convert units staff including Section 8, 2060 buy down, or other sources. Participate on KC 2060 O&M Work group and Joanne L CTED PAT subcommittee Coordinate project reviews with other Cindy funders

PRIORITY #3: INCREASING HOMEOWNERSHIP OPPORTUNITIES FOR FIRST-TIME BUYERS AND ASSISTING LOW-INCOME HOMEOWNERS A. Homebuyer Assistance

2007 Work plan item Milestones Staff (Lead in bold) Timeline Status

Allocate Program Amend NOFA to create biannual funding Mark E, Jean M Q1 Funds cycle Mark E Q1 Publish NOFA by February 2007 Mark E Q4 Allocate all prior year HOME funds by end of 2007 Mark E Q1Q2 Apply to WSHFC for House Key Plus Seattle Funds by 1/31; allocate funds Amy Q2 Facilitate development by HomeSight and LIHI of City-owned land at Amy Q2 Dearborn/Hiawatha Participate in State HTF project evaluations

Market City Homebuyer Market homeownership program to developers Mark E Q1 Programs engaged in condo conversion projects Update OH Web Site monthly Ongoing Develop marketing effort with Vulcan for Jean M, LeAnne, Gretchen Q2 upcoming South Lake Union projects W, Mark E Network with 12 developers/nonprofit Mark E Ongoing housing providers by 12/31 to generate at least 3 development proposals

Develop Home Work with local employers to create Mark E Q3 Ownership Programs Employer Assisted Housing Model Analyze Fannie Mae rehab loan product and Mark E Q2 applicability to HomeWise funds Complete stakeholder process to create Mark E, Jean M Q3 amendments to Levy A&F plan Participate in State CTED stakeholder Mark E Q2 proves for modifications to HTF homeownership program

Support Homebuyer Execute and administer the Homebuyer Mark E, Jean M Q1 Education and Education and Counseling Contract with Counseling Services HomeSight by 2/28

Process Home Purchase Process individual closing transactions Mark E, Jean M Ongoing Closings for approximately 60 units in current projects by 12/31 Process loan subordination/refinance Ongoing requests and loan pay-off reconveyances by 12/31

HomeTown Home Loan Assess program outcomes. Administer RFP Mark E, Jean, Q3 for program continuation, if assessment supports program extension

B. Assistance for Low Income Homeowners

2007 Work plan item Milestones Staff (Lead in bold) Timeline Status

Minor home repair Administer contract for 2090 minor home Bryan Ongoing repairs on 688 homes. Conduct annual on-site and desk monitoring review of program

Provide Continue to administer rehab loans to Rehab Specialists, Paula Ongoing rehabilitation loans low-income homeowners W to low income Continue to monitor results of mail-in Ongoing homeowners loan application process; adjust as needed John, Paula W,

Implement program Modify HomeWise policies, practices, as John, Joanne L, Bill Ongoing changes needed to needed John, Joanne L, Bill Ongoing target HomeWise Rehab Continue to develop HomeWise staffing, loan program to the staff roles and responsibilities regarding Southeast marketing, outreach & intake in the LeAnne, John, Gretchen Ongoing Southeast Continue updating and translation of LeAnne, John, Maria Ongoing Continue cooperative marketing materials for HomeWise Program focus w/ KCHA on as needed White Center Continue marketing & tracking program projects in White Center area

Revise and implement Create and run new bus signs with King LeAnne Q2 new HomeWise County Metro marketing strategy Continue identifying and utilizing LeAnne Ongoing marketing opportunities in other city department publications (City Light mailers, SHA mailers, MOSC newsletter, DON public outreach) LeAnne Ongoing Develop and implement public outreach LeAnne, John, Gretchen Ongoing strategies LeAnne, John Ongoing Maintain contact with neighborhood centers Periodically invite press to completing or LeAnne, John Ongoing recently completed noteworthy projects Develop stronger public identity and branding for HomeWise Program.

Assist with efforts Participate on the steering committee of Maureen, LeAnne Ongoing to address predatory the Coalition for Responsible Lending, lending advancing education and advocacy efforts Assist with developing and implementing a mortgage refinance program for victims of predatory lending Develop and maintain an anti-predatory lending website on behalf of the Coalition for Responsible Lending

PRIORITY #4: STRATEGIC PLANNING / PROGRAM DEVELOPMENT: EMPHASIZE SUPPORT FOR NEIGHBORHOOD REVITALIZATION AND COMMUNITY DEVELOPMENT

2007 Work plan item Milestones Staff (Lead in bold) Timeline Status

2007-2008-2009 Levy A Complete stakeholder process Laura, Maureen, Rick, Q1 & F Plan Draft policy changes Joanne L, Cindy , Mark Review recommendations with Housing Levy E, Alan Painter Oversight Committee Develop legislation City Council Review

S Lake Union Fund Work with SDOT to scope out RFP process Amy, Mark, Bill, Rick Q1-Q2 Implementation Conduct RFP/select developer

Consolidated Plan: Update database, utilizing new data from Laura Q4 Siting Policy OH and other public finders

2007-2008 * Draft consistency letters as requested Laura, Rick, Josephine Ongoing Consolidated Review data/policies as necessary for 2008 Q2-Q3 Plan---2008 update update; update Table of Proposed Projects Participate in 2007 Substantial Amendment Q2

County-wide Work with King County to explore/develop Adrienne, Bill Ongoing affordable housing an affordable housing search engine that search engine can be applied/used county-wide

2006 CAPER Report Prepare OH section on accomplishments and Rick, Joanne L, Laura Q2 transmit to HSD

Mid-Year and Annual Prepare Levy Annual Report covering all LeAnne, Maureen, Joanne Q1 Housing Levy Reports OH funding and incentive programs, review L, Tom with HLOC and submit to Council Prepare required mid-year Levy report, Maureen Q3 review with HLOC and submit to Council Prepare additional, detailed Levy progress reports and program evaluations as requested by the HLOC to perform its oversight function.

King County Provide 2006 data to Allan Johnson at King Laura Q3 Benchmarks Report County

TDR and Bonus Facilitate use of programs by commercial Laura, Rick Ongoing Programs and market-rate housing developers Facilitate use of programs by affordable Laura, Joanne L housing developers/owners Incorporate TDR and Bonus projects into Laura, Cindy, Jerry Asset Management function

Multifamily Property Review new project apps/legislation to Amy, Rick Ongoing Tax Exemption Council Ongoing Process previously approved projects as Q1-Q2 required Prepare Annual Report -follow-up as Amy, Cindy Ongoing necessary with Council legislation likely Incorporate MFTE projects into Asset Management function

Promote Workforce Organize and sponsor speaker series on Adrienne, Rick, Mark Q1-2 Housing Employer-assisted housing---national models, new financing approaches and lessons from local practitioners

Southeast / Rainier Participate in IDT led by OED and OMP to Amy, Laura, Joanne L., Q1-Q4 Valley implement recommendations of the SE Action John, Mark Agenda, including recommendations for housing development in urban centers and station areas Amy Ongoing Form Community Action Group to formulate strategies to counter gentrification related displacement Facilitate development of projects consistent with affordable housing LeAnne, John, Mark E Ongoing objectives in SE Continue marketing of first-time homebuyer assistance and HomeWise housing repair and LeAnne, Gretchen W. Q2 weatherization assistance to low income homeowners in the Rainier Valley

Develop Participate on IDT convened by OIR to Mark, Maureen recommendations for develop a Reuse Plan and Homeless the surplus Fort Submittal for HUD and the Department of Lawton site. Defense Review and evaluate Notices of Interest Mark, Maureen, Joanne L, submitted by agencies proposing homeless MF Lending staff and self-help housing uses, present recommendations to technical advisory group Assist with development of proposed Ft. Mark, Maureen Lawton reuse plan for Council review Prepare a detailed homeless submittal Maureen meeting HUD standards for stakeholder process and consideration of homeless uses on the site.

South Park Work with OED to identify housing Dan Q2-Q4 strategies

Broadway Work with OED and DPD to respond to Rick Ongoing Council Resolution re housing strategies

South Downtown Assist DPD in development of density bonus Rick, Laura Ongoing proposal to stimulate housing production and achieve diversity/affordability

South Lake Union Work with OPM/DPD to draft additional Code Rick, Laura Ongoing changes to promote affordable housing through TDR/Bonus provisions/create Q2 density bonus proposal Implement strategies to encourage Ongoing preservation and employer-assisted housing efforts

First Hill Assist DPD to make High-rise Bonus Rick, Laura Ongoing provisions consistent with new linkage programs in revitalization areas include as part of Multifamily Code changes in 2007

Chinatown--ID Work with DPD, DON, and OED and community Rick, Bill Ongoing members to implement targeted action steps relating to reuse of vacant residential space in mixed use buildings Encourage nonprofit acquisition of one MF Joanne L, Lending staff building to facilitate building renovation

INS Building * Working with Fleets, conduct RFP process Amy, Rick Q1 to identify developer * Provide status reports to Council Amy Ongoing

State Legislation * Identify affordable housing and homeless Maureen Ongoing initiatives to introduce and support in 2007 session for inclusion in the City legislative agenda * Participate on the Legislative Advocacy committee of CEH, assisting to develop and advance a King County and statewide homelessness agenda. * Participate on the board of the WLIHA and on legislative committees * Provide information to legislators and legislative staff, in coordination with OIR

Surplus Property Start construction on Hiawatha Artspace Amy Ongoing Disposition and Homesight Projects Proceed with disposition of Parcel 39 Amy Q2 6th and Yesler legislation to Council Amy Q2 Dispose of YA parcels 7b and 56 Amy Q3

Housing Inventory Provide follow-up requested by City Rick Ongoing Council after 12/06 presentation

Housing Needs Research, conduct studies and hold focus Rick, Adrienne 2007 Assessment group meetings on Seattle's future housing needs to shape policy changes and assess current successes or areas for change

PRIORITY #5: Constantly improve our organization so that OH will be recognized as a model, high performing organization with a culture that promotes and rewards excellent performance

2007 Work plan item Milestones Staff (Lead in bold) Timeline Status

Provide comprehensive Develop, prepare and secure approval of Josephine, Dave, Q2-Q4 finance services to department operating and capital budgets, Denise,, Glen OH staff and quarterly budget supplementals, from DOF, Mayor and Council Maintain financial controls, perform Josephine, Denise, Ongoing research and financial analysis to develop Dave, Glen policy, procedural or operational changes impacting the operating and capital budgets Denise, Ethel, Ongoing Develop and distribute monthly financial Josephine, Dave, , Glen status reports to management, City authorities and grantors of funds Josephine, Denise, Dave Ongoing Maintain, monitor and reconcile the HUD-approved indirect cost rate for OH that is compliant with all applicable Dave, Josephine, Ongoing regulations Denise, Ethel, Glen Administer and maintain the capital and operating budgets; monitor Federal and Local allocation and collection of revenues, oversee the budget revision Denise, Dave, Ongoing process, monitor expenditures and revenues Josephine, Ethel, Glen to insure timely collections. Maintain general ledger including accounts payables and receivables, payroll and loan Josephine, Denise, Ongoing servicing functions Dave, Ethel, Glen Update and revise the Policies and Josephine, Denise, Ongoing Procedures Manual Dave, Ethel, Glen Collect, analyze, and interpret financial data and other program information to Dave, Josephine, Ongoing support the reportings on the status of Denise, Ethel, Glen each grant Josephine, Denise, Ongoing Facilitate OH in meeting WMBE aspirational Dave, Ethel, Glen goals in purchasing and vendor contracts Maintain and reconcile subsidiary ledgers with Summit. Areas include and not limited to: IDIS, Loan Ledger, SFDB, MFDB

Loan Servicing Provide aging reports on a monthly basis, Denise, Ongoing for the MF program. Draft department wide loan servicing policies and procedures for the different programs. John, Paula, Josephine Q2-Q3 Single Family Weatherization and Rehab Mark, Josephine Q2-Q3 Homebuyer Program Cindy, Josephine Q2-Q3 Multifamily

Provide IT Continue to upgrade and maintain current Jerry Ongoing application databases development services Assist with Summit Upgrade Jerry, Dave Q2-Q3 to OH Staff Continue to refine reports in databases Jerry, Dave, Denise, Ongoing Stabilize and enhance Sound Families Tom Q3-Q4 database Jerry, Alice, Randi

Provide Comprehensive Provide a full range of City supported Don, Josephine Ongoing computer hardware and hardware and software applications to OH software support to staff Don, Josephine Ongoing OH staff Analyze, troubleshoot, resolve computer issues in a timely manner, and inform the users about the issue and advise them on how to address said issues, if appropriate Don, Josephine Ongoing Provide technical consultations, advice and services in all computer-related areas Don, Josephine Ongoing Continue to install, update, upgrade, configure fileserver, SQL Server and other equipment for efficiency Don, Josephine Ongoing Analyze user requirements and implement necessary system modifications, deploy new equipment and software, make system enhancements

Provide excellent * Manage front desk reception, phones, Ginny, Josephine, Judy, Ongoing Administrative office cars, office support functions in a Trinette support and customer timely, courteous and professional manner service

Provide Comprehensive Manage the human resource function Jean T, Josephine Ongoing Human Resource including all employment and recruitments services and (approx 4 hiring processes per year), functions to OH staff labor relations (approx 5 formal issues per year), employee training , employee relations, employee records, personnel program development, orientation, performance management and related duties Jean T, Josephine Ongoing Provide expert analysis and guidance to managers and staff on human resource-related issues, including classification compensation and staffing issues (approx 5 per year), workers compensation issues/claims (approx 2 per Jean T, Josephine Ongoing year), and safety issues (approx 2 per year). Serve as the benefits liaison; accurately Jean T, Josephine Ongoing maintain all human resource and benefit records in CSS (approx 50 per year) Jean T, Bill Ongoing Act as OH's liaison in all human resource functions Jean T, Ongoing Serve as OH lead for Citywide Race and Social Justice coordination team Serve as OH lead for emergency preparedness

Implement department Set agency strategic workplan each year OH everyone Q4 performance Each employee receives a performance establish management system evaluation at the end of the year next year's OH "Building Block" Awards recognize goals/plan outstanding performance

Communications issues Provide analysis, guidance and support to LeAnne, Gretchen Ongoing OH managers and staff on communications, media relations, marketing and publications issues Manage advertising/marketing budget and oversee advertising/outreach it is allocated to. Keep regular contact with target media to identify news coverage opportunities and press needs Work with Mayor's Office to prepare briefing materials for all housing-related events Work with partners to plan and hold public events Allocate marketing budget dollars and develop targeted advertising to raise Q3 Q4 awareness of OH programs Keep OH staff informed of housing news Q3 Q4 Track and respond to public information requests and housing-related public correspondence Create OH Intranet Create internal monthly OH electronic newsletter Create communications plan relating to the next Housing Levy, working with the Housing Levy Oversight Committee to refine.

OH 2006 Annual Report Produce and distribute Report Maureen, LeAnne, Feb Send PDF to HDC, constituents and key Gretchen, Cindy, Joanne March press L, Mark E, Tom, Jerry, Mark

Website Annual review and daily monitoring of Gretchen, LeAnne, Q2, with website to update and revise to articulate staff, stakeholders, ongoing current messages, compelling/logical City Web Team maintenance look-and-feel, and new program information

Paper Reduction Implement and achieve goals under Paper OH Everyone Cuts paper reduction policy

Note: Deadlines listed in the 2007 Strategic Work Program are approximate and may change; deadlines and content of work program items that require City Council review may be adjusted following further discussion with Councilmembers or Council staff. Completion of specific activities listed may be subject to contingencies such as agreements from, or satisfaction of conditions by, other parties and the completion of environmental review and permit processes. This Program is not intended to designate any particular person, entity, or group who will or should be especially protected or benefited, or to confer any legal entitlements.

List of Acronyms CDBG = Community Development Block Grant CDCC = Contractor Development & Competitiveness Center CDF = Rainier Valley Community Development Fund CHOC = Community Home Ownership Center CTED = Washington State Department of Community, Trade & Economic Development DHCP = Dynamic Host Configuration Protocol DNDA = Delridge Neighborhood Development Association DOF = Seattle Department of Finance DON = Seattle Department of Neighborhoods DPD = Seattle Department of Planning & Development EIS = Environmental Impact Statement HDC = Seattle/King County Housing Development Consortium HLOC = Housing Levy Oversight Committee HSD = Seattle Human Services Department HUD = U.S. Department of Housing & Urban Development ID = International District IDT = Interdepartmental Team KC = King County MF = MultifamilyMFDB = Multifamily Database MOSC = Seattle Mayor's Office for Senior Citizens MOU = Memorandum of Understanding NHOP = Levy Neighborhood Housing Opportunity Program NOFA = Notice of Funding Availability O&M = Levy Operating & Maintenance Program OED = Seattle Office of Economic Development OH = Seattle Office of Housing OIR = Seattle Office of Intergovernmental Relations OPM = Seattle Office of Planning & Management PAT = Policy Advisory Team RFP = Request for Proposals RSN = Regional Support Network SFDB = Single Family Database SFI = Sound Families Initiative SHA = Seattle Housing Authority SLU = South Lake Union SPU = Seattle Public Utilities Department SQL = Structured Query Language TDR = Transferable Development Rights TOD = Transit Oriented Development WLIHA = Washington Low-Income Housing Alliance WMBE = Women/Minority Business Enterprise WSHFC = Washington State Housing Finance Commission WZ = Weatherization